FAQ

Frequently asked questions about Cligora.

Answers about Cligora services, digital product development, cost of works and cooperation.

About Cligora and cooperation

What does Cligora Digital Studio do?

Cligora creates digital solutions for business: websites, online stores, web portals, CRM and SaaS systems. We also automate business processes, connect APIs, help with domains, SSD hosting and technical settings.

Who does Cligora work with?

We work with companies that need a website, web system or automation. It can be either a separate task — for example, connecting a site to CRM — or developing a digital product from scratch.

Do you need to have a technical task ready?

No. It is enough to describe the problem or idea in your own words. We will ask the necessary questions, help define functions and create a work plan.

Where to start cooperation?

Describe what needs to be done, who the solution is for, and what problem it should solve. If you already have a website, CRM or other systems, indicate this in the message.

What information should be added to the request?

Describe the desired outcome, key features, timelines if important, and materials available. You can add a link to the site or examples of solutions that you like.

Is it possible to order only a consultation or a small technical work?

Yes. You can apply for a separate task: fix an error, set up a domain, mail or hosting, move the site or check the possibility of integration.

Development of sites and online stores

What sites does Cligora develop?

We create landing pages, corporate sites, catalogs, online stores, sites with personal accounts and other web solutions. The format depends on the purpose of the site and the needs of users.

Is it possible to order an online store?

Yes. The online store may contain a catalog, product cards, search, filters, shopping cart and other agreed functions. Payment and logistics services can be connected if they have the necessary integration capabilities.

How does a web portal differ from a regular site?

A normal site mainly shows information about a company, services or products. The web portal enables users to work with data: view orders, send applications, use the office or perform other actions.

Will the site be adapted for phones?

Yes, adaptability can be included in the scope of development. Pages are adjusted for viewing on phones, tablets and computers.

Can you change the information on the website yourself?

Yes, if a control panel is provided for the project. Its capabilities are agreed before the start of development: for example, editing texts, images, products or news.

Is it possible to create a site in several languages?

Yes. Multiple languages ​​and separate page versions can be provided. We coordinate the structure of translations, language switches and page addresses during planning.

Does Cligora help with texts for the site?

We can help define the structure of the pages and prepare the content within the agreed order. If the texts already exist, we will integrate them into the site. The scope of work with the content is agreed separately.

Can I update or redesign an existing site?

Yes. First, you need to assess its condition, technologies and required changes. After that, you can determine whether the refinement is enough, or whether it is better to create a new version.

Does Cligora develop sites on Laravel?

Laravel, PHP, JavaScript and MySQL can be used in web projects. We select specific technologies according to the functions, requirements and technical limitations of the project.

Will the site be ready for SEO promotion?

During development, you can foresee a clear structure of pages, correct titles, metadata and a technical basis for indexing. This does not guarantee specific positions in Google: the result also depends on the content, competition and further promotion.

Web portals, CRM and SaaS systems

What is a CRM system?

CRM helps to keep records of customers, applications, orders and interactions with them. The team sees statuses, responsible and next tasks in one workspace.

Does Cligora develop CRM for business?

Yes. We can design CRM for company processes: customer cards, requests, agreements, tasks, user roles, search, reports and integrations.

Is it necessary to create a CRM from scratch?

No. First, it is worth checking whether the problem can be solved with a ready-made CRM or by adjusting the existing system. Designing from the ground up makes sense when off-the-shelf solutions don't fit important processes or integrations.

Is it possible to transfer data from tables to CRM?

This can be foreseen in the project. First, you need to evaluate the format of the tables, the quality of the data and the structure of the future CRM. The amount of transfer is agreed separately.

What is a SaaS platform?

SaaS is a software service that users use to work over the Internet. Depending on the design, it can have registration, personal accounts, roles, tariffs and paid functions.

Does Cligora help build a SaaS from scratch?

Yes. We help plan the structure of the product and develop its functions. Before starting, we determine the main user scenarios and the composition of the first version.

What is an MVP and can you start with one?

MVP is the first version of the product with the main features. It allows you to focus on the key task, and plan additional opportunities in subsequent stages.

Is it possible to create a client or partner account?

Yes. In the cabinet, you can provide access to orders, applications, documents or other information. The list of functions depends on the company's processes.

Can different user roles be configured?

Yes, if required by the system. For example, an administrator, an employee, and a customer may have different access rights. Roles and permitted actions are defined before the start of development.

Automation of business processes

Which business processes can be automated?

You can automate the transfer of requests from the site to the CRM, order notifications, data synchronization between systems and other repetitive activities. First, you need to understand how the process works now and where delays or errors occur.

How to understand that the process should be automated?

If the team regularly copies the same data, repeats the same steps, or loses information between systems, the process should be reviewed. Automation should simplify work, not add new complex rules.

Is it possible to automate only one work step?

Yes. It is not necessary to change all company processes. You can start with one task, for example, automatically transfer applications from the site to CRM.

Does the process need to change before automation?

Not always, but it needs to be described first. If it has redundant steps or unclear exceptions, it is better to agree on them before development. Otherwise, automation can only repeat old problems faster.

API and Integrations

What is API Integration?

The API allows the site and other applications to exchange data. For example, transfer requests to CRM or receive order statuses from an external system.

Is it possible to connect the site to CRM?

Yes, if the CRM supports the desired integration method. Before work, we check the documentation, access and format of the data to be transferred.

With which services can the site be integrated?

These can be CRM, payment services, delivery systems, accounting programs and other platforms. The possibility depends on the API and terms of the specific service.

Can an existing integration be fixed?

Yes. You need to check how it works, what errors occur and whether documentation is available. After that, you can evaluate the desired changes.

What is required for API integration?

Typically, you need access to the service, API documentation, and a description of what data should be transferred and when. If this is not the case, first we find out what capabilities the service provides.

SSD hosting, domains and technical support

Does Cligora help with a domain?

Yes. We can help with domain connection, DNS records and site binding. The availability of a specific domain name depends on the registrar.

What is SSD hosting?

SSD hosting means hosting a site on a server with SSD drives. The plan you need depends on the site, its features and load.

Is it possible to transfer the site to another hosting?

Yes. Before transferring, you need to evaluate the site, database, mail and domain settings. The scope of work depends on how the project is built and where it needs to be moved.

Is it possible to configure mail on the domain?

Yes, we can help with domain mail setup. The procedure depends on the mail service and access to the domain.

Does Cligora help with SSL certificate?

Yes, we can help with SSL connection if the hosting and site environment support it.

Can I set up a backup?

Yes, backups can be configured if your hosting or server environment supports it. The frequency of copying and the method of storage must be agreed separately.

Can I apply only for error correction?

Yes. Describe exactly what is not working, when the problem occurred, and whether you changed the site before this. If there is access to the project, we will be able to evaluate how to fix it.

Price, terms and stages of work

How much does site development cost?

The price depends on the type of site, number of pages, design, functions, integrations and content. After clarifying the task, we make an offer with the agreed scope of work.

How much does CRM or SaaS development cost?

The price of a CRM or SaaS cannot be determined by the name of the product alone. It is affected by features, user types, access rights, integrations and data migration. To evaluate the project, you first need to describe the main work scenarios.

How long does development take?

The term depends on the volume of work, the complexity of functions, integrations and the speed of approval of materials. After discussing the task, we determine the stages and approximate schedule.

How is development going?

Typically, the work consists of task discussion, planning, design, development, validation, and launch. For each project, the order and volume of stages are agreed separately.

Can I start without a full budget for all features?

If the project allows it, it can be divided into stages. First, we define the main functions, and additional ones are planned after the launch of the first version.

How is payment made?

The price and payment procedure are agreed upon before the work begins. The price of a specific amount of work is fixed in the offer or contract.

Can requirements be changed during development?

Yes, but new requirements may change the price and terms. Before performing additional work, we agree on the changes.

What happens after the site or system is launched?

After launch, you can request technical support, updates or feature development. The format of this work is agreed separately.

Who owns the development result?

Rights to created materials, code and design are defined in the contract or order. Before starting work, it is necessary to separately agree what exactly is transferred to the client.

Do you need to prepare materials before starting work?

If materials are already available, prepare texts, logo, images, list of services and contact details. If they do not exist yet, this can be taken into account during project planning.

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